Training Seminars

Our diverse seminars inspire, challenge, and quickly impart practical skills.

Z

CUSTOMER SERVICE EXCELLENCE

How we can all improve

Have you ever experienced the embarrassment of having to handle complaints about poor customer service delivery by an employee? Without your customers you wouldn’t be in business and none of you would have jobs. Whether you work directly with customers, produce the products you sell, or provide support for those who perform these essential functions, the ultimate goal for everyone is to help keep your customers satisfied and coming back for more. Excellent customer service depends on every employee!

Z

INTERVIEWING SKILLS

Improve Employees’ Listening Skills

Selecting the best applicant for a job is not a simple task. Interviewing is an essential component of the recruitment procees which has to be conducted by supervisors or managers. Why is it important to be a skilled interviewer? Because after you have screened resumes and applications, conducting face-to-face interviews is the next essential step to help determine which of the qualified candidates is actually the best person for the job

Z

TEAM BUILDING STRATEGIES

Fostering Team Spirit

​The old expression, “Many hands make light work,” can often be amended in today’s workplace to read, “Many hands make light work and produce superior results.” That is because teams can be an extremely effective way to capitalize on the energy and creativity of a group of employees and make the best use of their diverse skills, knowledge, backgrounds, and approaches to work.

A Full List Of Our Trainings

Supervisor
  • Attendance Management
  • Business Writing for Supervisors and Managers
  • Conducting Effective Performance Appraisals
  • Conflict Resolutions & Consensus Building
  • Dealing With Challenging Employees
  • Dealing With Change- How Supervisors Can Help
  • Delegation Techniques
  • Developing Planning & Organizational skills
  • Effective Decision Making
  • Effective Meetings- How To For Supervisors
  • Encouraging Employee Input
  • Enhancing Professional Development of Employees
  • Grounds for Termination
  • Leadership Skills Development
  • Measuring Job Performance
  • New Supervisors’ Guide To Effective Supervision
  • Organizing and Planning for Success- What Employees Need to Know
  • Performnce Goals- How Goals Help Supervisors Anage Employees More Effectively
  • Progressive Discipline
  • Substance Abuse in The Workplace- What Supervisors Need To Know
  • Supervising Young Employees
  • Team Building for Supervisors
  • Winning Techniques for Motivating Employees
  • Workplace Safety for Supervisors
Project Management
  • Project Management
Human Resources
  • Conducting Effective Interviews
  • Essential HR
  • How to Manage Downsizing and Layoffs
  • New Employee Orientation
  • Preventing Discrimination in The Workplace
  • Privacy Issues in the Workplace
  • Professional Behavior
  • Reducing Turnover and Increasing Retention
  • Sexual Harrassment
  • Strategic HR – Becoming A Trusted Advisor
  • Strategies for Legally Avoiding Union
  • Terminating Employees
  • Violence in the Workplace
  • Work Place Diversity
  • Work Place Ethics
  • Workplace Harassment
  • Writing Effective Job Description
Soft Skills
  • Customer Service Skills: How We Can All Improve
  • Email Best Practice for All Employees
  • Listening Skills
  • Stress Management

LOCATION

 

1167 Black Coral Drive
Vista Del Mar, Ladyville
Belize.

Pin It on Pinterest

Share This